As most organisations have staff and clients making use of Social Media, adopting a strategy for engagement and marketing should be considered to maximise the use of these powerful tools. A few questions to ask before making use of Social Media in your organisations are:
- Where are your customers having their conversations? Are they online?
- [...]

Mobile Counselling training with the National AIDS Helpline (NAH) were concluded as the NAH became the world’s first organisation to live counselling over mobile phones. This initiave is one of the pioneering project part of the Reconstructed Living Labs (RLabs) where a number of service organisations are receiving training on the Mobile Counselling System, Advice [...]

This morning I had the privilege to facilitate the Reconstructed session at the Reconstructed Living Lab (RLabs) space. Video blogging or “Vlogging” was the area we focused on and it was amazing to see how the team managed to video blog with ease. A short background about what video blogging was and how others have [...]